30-year Industry Veteran Tapped To Oversee Day-to-Day Operations at Hilton Worldwide Properties in the Northeast U.S. and Canada
It was announced today that Conrad Wangeman has been appointed Area Vice President, Operations – Northeast, for Hilton Worldwide’s managed properties in the Northeastern U.S. and Canada. The territory currently includes Hilton, Doubletree and Embassy Suites hotels in New York, New Jersey, Massachusetts, Ohio, Michigan, and the provinces of Quebec, Ontario and New Brunswick.
In his new role, Wangeman will collaborate with and direct general managers and their hotel teams, communicate closely with hotel owners, and ensure the development and execution of strategic sales and marketing initiatives. He will also work on new hotel openings and conversions in the Northeast, effective immediately.
“Conrad will make an excellent addition to our Operations Team in the Northeast region,” said Ted Ratcliff, Senior Vice President, Operations, Eastern North America. “He brings to the table an innate knowledge of this geographic area, complemented in part by his accomplished track record in managing the Hilton New York, Manhattan’s largest hotel.”
A dedicated and loyal Hilton executive, Wangeman has more than 30 years of hospitality management experience, having held many distinguished positions throughout his career. Most recently, he served as General Manager of the 1,980-room Hilton New York, Hilton’s New York City flagship property. During his eight-year tenure, Wangeman excelled in the areas of finance, marketing, and operations, with a heavy emphasis on service quality. He also spearheaded a $200M major refurbishment of the hotel to enhance its positioning in the extremely competitive New York City marketplace.
“I am thrilled to have been selected for this position, and am looking forward to getting started in my new role,” said Wangeman. “As someone who grew up in the hotel industry, I’ve been given the opportunity to understand how hotels operate both inside and out. This has allowed me to hone and craft my managerial and team-building skills by working closely with associates in every department and discipline. I can’t wait to begin working with my new team to help position these outstanding properties for even greater success in the future.”
Previously, Wangeman served in a general manager capacity at several large Hilton hotels in key urban destinations, including the 713-room Pittsburgh Hilton & Towers and the 526-room Hilton San Francisco Airport. Earlier in his career, he served as resident manager at the renowned Fontainebleau Hilton Resort & Spa in Miami Beach, the historic Palmer House in Chicago, and the Hilton Anaheim Hotel & Towers in southern California.
Wangeman has received numerous accolades throughout his career including General Manager of the Year awards from the New York Concierge Association and HSMAI. He currently serves on the board of directors for the Avenue of the Americas Association and is a former board member of the New York Hotel Association.
Wangeman is a graduate of Cornell University’s School of Hotel Administration. He resides in Westchester County, New York with his wife and three daughters.
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