STR Reports Canada Hotel Pipeline for March 2010

The Canadian hotel development pipeline includes 202 projects comprising 21,538 rooms, according to the March 2010 STR/TWR/Dodge Construction Pipeline Report released this week. ...more

STR Reports U.S. Hotel Pipeline for March 2010

The total active U.S. hotel development pipeline includes 3,399 projects comprising 354,538 rooms, according to the March 2010 STR/TWR/Dodge Construction Pipeline Report released this week. ...more

Worldwide More Than 1.1M New Hotel Rooms Under Construction

Booming business opportunities for FF&E suppliers. According to Tophotelprojects.com, the leading online database for hotel development and construction projects, more than 4,800 first class and luxury hotels are under construction exceeding a total 1.1 million guest rooms ...more

Manhattan Hotel Supply Growth to Continue Through 2010

Lodging Development Group, a leading provider of development research to the U.S. Lodging industry, has released its 2010 Manhattan Development Report. Based on actual permit and construction activity in New York City's Manhattan borough, the report identifies 119 new lodging properties comprising nearly 23,000 guest rooms that are now under construction, approved or in permitting, as well as all properties opened from January 2009 to the present. ...more

Putting a Face to a Name: The Art of Motivating Employees

Could a simple five-minute interaction with another person dramatically increase your weekly productivity? ...more

Hotel Lending Remains Slow - Bigger Loans Stall but Smaller Loans Pick-up Slightly - By Jimmy J Bae and Hans Detlefsen

HVS conducted a confidential survey of approximately 800 lenders from around the world to gather their input about the current conditions of lending in the hospitality sector. ...more

Restaurant Trends - Growing And Emerging Concepts - Data Reflects Change and Activity from December 5, 2009 to March 5, 2010

Update from Restaurantchains.net on growing and emerging restaurant concepts ...more

Food & Beverage - Turning Slow Staff into 'Good Enough' Workers - By Ken Burgin

Even with high unemployment, the supply of qualified workers is limited. Do you interview applicants you once ignored? ...more

Do You Look Forward to Reading Your Reviews? - By Caroline Cooper

Do you look forward to reading your online reviews, or does the very idea that someone has felt compelled to post a review fill you with dread? Love them or hate them, online reviews do get read and will influence prospective customers. Sadly statistically people are more likely to be prompted to post a review if they've a bad experience than when they've had a good one. ...more

Social Not a Threat to E-Mail

Text messaging may pose greater challenge ...more

8 Ways Airlines Can Foster Real-world Interaction to Complement Their Social Media Strategy (and How 8 Airlines Do It!)

Online interaction is good, because it allows the airline to connect with a lot of people across geographies, and allows those people to connect among themselves too. ...more

Lodging Interactive Launches Chatter Guard Lite Social Media Sentiment Monitoring For Hotels

Lodging Interactive, a leading Internet Marketing Agency exclusively servicing the hospitality industry, today announced the roll out of it's Chatter Guard Lite Social Media Sentiment Monitoring service for hotels. Chatter Guard Lite enables hotels to monitor consumer generated comments in a cost effective manner. ...more

It Takes Attitude, More Than An Economic Turnaround, For Hotels To Recover From The Recession - By Neil Salerno

For many hotels, their recession has been over for quite some time now. These hoteliers realized that recovery from a bad economy is a matter of attitude, more than reality, and that it takes pro-activity to succeed in a bad economy. Determination, strong marketing, and hard work pulled these hotels back into the black, while other hoteliers are still waiting for something magical to happen with the economy. ...more

Doctor, Could You Prescribe Some Service Please? - By Roberta Nedry

Healthcare is on everybody’s minds these days. Politicians, business leaders and everyday folks are scrambling to find the best solutions to care for everyone, to ensure all get the medical services they need. Most everyone agrees that health care is a basic human need. Service, good service, the desire to be treated nicely, is a basic human need too! Just as healthcare is getting Presidential priority, so should service care be the priority of any hospitality leader. ...more

The Telephone Is Your Hotel’s 'Storefront Window' - By Doug Kennedy

As anyone who has ever worked in the retail profession knows, having an appealing and enticing 'storefront window' is crucial for getting those passing by to come inside to shop. ...more

Managing Risks Part of Managing Hotels - By Steve Rushmore

Steve Rushmore's March 2010 article for Lodging Hospitality. ...more

STR Reports Canada Performance for Week Ending 10 April 2010

The Canadian hotel industry reported increases in all three key performance measurements during the week of 4-10 April 2010, according to data from STR. ...more

European Tourism in 2010 - Trends & Prospects (Q1/2010)

The report, compiled for ETC by Tourism Economics, shows that overnight visits to European destinations declined 6% in 2009 while international travel around the world fell an estimated 4.7% against the headwinds of the global recession. However, signs of a travel recovery emerged in the final months of the year as economies around the world strengthened. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending March 21st, 2010

Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

STR Reports US Performance for Week Ending 3 April 2010

The U.S. hotel industry reported decreases in all three key performance measurements during the week of 28 March-3 April 2010, according to data from STR. ...more

Making the Business of Business Travel More Profitable - By Carl Schneider, Founder of GuestRights Corporate

Although business travel numbers are still at the same low level as last year with only one in five U.S. adults still expecting to take business trips in the next six months, the number of business trips expected to take place in the same period is set to increase. ...more

A Trip Through Old Time Hotel Brooklyn - By Stanley Turkel, MHS, ISHC

Here is the story of two century-old hotels in Brooklyn: The Bossert and the St. George Hotels. ...more

Cornell Study Urges Hoteliers to Be Realistic Regarding Guest Self Service Kiosks

When it’s good, it’s very good, but when self-service goes wrong, guests don’t come back, new hospitality study shows ...more

Hotwire Reveals Hotel Rate Report for April 2010

San Diego takes the number one spot for the first time with an 11 percent drop. This month's other big mover is Detroit, which makes its debut on the list at number three with an 8 percent drop. ...more

Hotwire Reveals Canadian Hotel Rate Report for April 2010

Windsor Tops Hotel Rate Report for the First Time with 31 Percent Price Drop ...more

How to Use Twitter to Get Travel Deals

For wired travelers everywhere, this social-media mammoth, which has seen its number of unique visitors grow nearly 600% in the past year—is increasingly becoming the go-to site for everything from getting hotel recommendations to sniffing out midtrip dinner companions. ...more