Restaurant Industry Trends - Employment

For the past 20 years, a piece of work often quoted in relation to the required Characteristics of Admired Leaders has been The Leadership Challenge. First released in 1987 by Kouzes and Posner, the book has become one of the best selling leadership books of all time. - More

Southwest Airlines is the only airline that has consistently been profitable in an industry that is losing money. It targets a distinct customer segment and a distinct experience. Whenever I give talks and mention Southwest, I usually get someone who will raise their hand and say, 'I hate that airline'. - More

CHIPP by HVS Executive Search highlights critical issues to consider when outsourcing a hotel’s restaurant operations to a professional restaurant brand/operator. - More

Having a happy, motivated and productive team is key to customer service, maintaining sales and controlling costs. Conversely unenthusiastic or discontented staff will not only affect the quality of service, your sales and the day-to-day running of the operation, but will also rub off on everyone else, and ultimately lead to high labour turnover. - More

As the economic downturn begins to intersect with the recovery, Deloitte announced a new report about talent trends in the changing economy based on a full year of in-depth research. - More

Could a simple five-minute interaction with another person dramatically increase your weekly productivity? - More

The recruitment process can be costly, so any business wants to try to get it right first time with a minimum of disruption. So what exactly can you be doing before a vacancy even exists, or once your search is on, to attract and hire the best people to your business? - More

Leadership is a complex concept that comprises many different elements. It involves creating a vision, communicating, influencing, taking action, making decision and achieving goals. - More

When I ask audiences to describe Generation Y (the 72 million people born after 1980,) I get comments like 'Bad Attitude, Continually Complaining, Gossiping, Lazy, Rude, Apathetic, Wants Reward and Wants to have Fun.' Generation Y is the second largest generation in our country and they are leaving managers scratching their heads over just how t... - More

Participants at the recent Cornell HR Executive Roundtable focused on how to generate light for employees in the midst of economic gloom. Held during the February 2010 HR in Hospitality™ Conference in Las Vegas, the roundtable comprised two sessions focused on key HR issues for hospitality managers: changes in HR law and the difficulty of m... - More