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From 2008 and 2009, the average U.S. hotel suffered a 13.2 percent decline in occupancy along with a 5.9 percent drop in average daily rate (ADR). During this period, hotel managers were challenged to find tactics that maximized revenue for their hotels. On the sales side, adjusting room rates and experimenting with distribution channels garnered the most attention. However, back in the accounting offices of U.S. hotels, decisions had to be made regarding the offering of credit to potential guests.

Wolfgang Puck Catering, led by celebrity chef Wolfgang Puck, announces the remodeled space as the exclusive caterer for The Sunset Room by Wolfgang Puck, now open. The new flexible event space includes modern décor and state-of-the-art kitchen facilities, creating a seamless experience for event guests.

Hospitality's interactive and social media marketing agency is offering a free trial of its proprietary Guest Review System that gives hotels managers an easy way to respond to comments in real time; No time for replies? Lodging Interactive will do it for you! Visit Lodging Interactive in Booth No. 124 at the AAHOA Annual Convention

USA TODAY readers say the No. 1 goal in talking to hotels' social media accounts is to find local information.

Luxury Boutique Independents Choose one Single-Image Database with Integrated PMS, Sales & Catering, Golf, Business Intelligence, Yield Management, ResWave Booking Engine, Owner Management and Spa

Local hotel veterans Kimberly Christner and partner Craig Larson celebrated the opening of their new management company designed to offer a different style of management than their competitor mega firms.

Whitbread PLC is to open its brand new Premier Inn hotel in London Ealing on 3rd May 2012. The property will contribute over £10.7 million to the local economy whilst creating 47 new jobs for the residents of Ealing and surrounding areas.

Two more global leaders, Azran Osman-Rani, Chief Executive Officer of AirAsia X and Iqbal Jumabhoy, Chief Executive Officer of SilverNeedle Hospitality will join the unprecedented cast of international, regional and local hotel and tourism luminaries at the Australia, New Zealand and Pacific Hotel Industry Conference (ANZPHIC 2012) in Sydney on 26 and 27 July 2012.

Hyatt is making new investments in MaximRMS predictive analytic technology to increase the performance of Hyatt properties in all markets

The National Restaurant Association reports that restaurants have added more than 560,000 jobs since the beginning of the employment recovery, with more than 200,000 of those positions created in the last six months.