2010-04-14
Hospitality professionals can receive training tips on their iPhone, iPod Touch, or iPad with a new, free application developed by the American Hotel & Lodging Educational Institute (EI).
2010-03-30
Leadership is a complex concept that comprises many different elements. It involves creating a vision, communicating, influencing, taking action, making decision and achieving goals.
2010-02-04
James Kavanaugh once suggested that there are 'those too gentle to live among the wolves'. I hope this is no longer true in today's organizations. I believe that the 'wolves' have had their day and need to make way for a new breed of manager: The Gentle Leader.
2009-12-14
For much of the past two years, many industries faced serious economic challenges, including dramatic erosion of revenue and profitability, as well as the loss of long-term customers and loyal staff. As an industry, hospitality in literally all segments struggled to find ways to meet the global financial meltdown and the scorecard is not yet in for 2009 end of year results.
2009-12-02
December 1st of any year marks a number of things for many of us globally, regardless of where we live. The last month of the calendar year is often time for social parties for companies and associations, as well as family gatherings. There are holiday get-togethers for department staffs, retirement celebrations and to mark the end of a (hopefully) successful year.
2009-11-23
Storytelling is a marvelous way to communicate a message in a very personal way and I am introducing the message of managerial effectiveness via one of the best stories to date on the hospitality industry.
2009-10-02
HVS Executive Search conducted a series of interviews with seven hospitality company CEOs that revealed how to best lead a company through tough times.
2009-08-05
Leadership is at the core of all important human endeavors whether commercial or social, political or humanitarian, scientific or artistic. And it is a role that should not be stepped into lightly. People will count on you.
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